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Year 11 · ICT · Autumn 1 · Safety and security; audience; communication

Security of data

What this lesson covers

8.3 Security of data

Cambridge IGCSE ICT 0417 · Topic 8: Safety and security · Paper 1

4.2 Network issues and communication

Cambridge IGCSE ICT 0417 · Topic 4: Networks and the effects of using them · Paper 1

You will learn to

  • Describe hacking, phishing, pharming, smishing, vishing, viruses and malware.
  • Describe card fraud: shoulder surfing, card cloning and key logging.
  • Explain how each threat can be prevented.
  • Describe how biometrics, encryption, firewalls and two-factor authentication protect data.

Success criteria

  • I can tell phishing, smishing and vishing apart.
  • I can match each threat to one defence.
  • I can answer a threat question with a mark-scheme phrase for each mark.
The syllabus points for these sections
  • Describe hacking, phishing, pharming, smishing, vishing, viruses and malware.
  • Describe card fraud: shoulder surfing, card cloning and key logging.
  • Explain how each threat can be prevented.
  • Describe biometrics, digital certificates, SSL, encryption, firewalls, two-factor authentication, user ID and password.
  • Explain why data transfer on networks must be kept secure.
  • Compare strong and weak passwords.
  • Describe authentication methods: passwords, biometrics, magnetic stripe cards, smart cards, physical tokens, electronic tokens and zero login.
  • Explain how anti-malware protects a network.
  • Describe video, audio and web conferencing with advantages and disadvantages.

Key words

Say each word, then read what it means. Every one is in the glossary too.

Data protection act
A law controlling how organisations collect, store and use personal data.
Personal data
Data about a living person who can be identified from it.
Sensitive personal data
Personal data, such as health or religion, that could cause harm or unfair treatment if leaked.
Hacking
Getting into a computer system without permission.
Phishing
A fake email with a link to a fake website that steals personal details.
Smishing
Phishing using SMS text messages.
Vishing
Phishing using voice calls or voicemail.
Pharming
Malicious code that redirects a user to a fake website even when the correct address is typed.
Malware
Any software written to cause harm, such as viruses, worms, spyware or ransomware.
Shoulder surfing
Watching someone enter a PIN or password to steal it.
Card cloning
Copying the magnetic stripe of a card to make a fake copy.
Key logging
Recording every key a user presses to steal passwords and card numbers.
Biometrics
Using unique body features such as fingerprints for authentication.
Digital certificate
An electronic document from a trusted authority that proves a website is genuine.
SSL
A protocol that encrypts data between a browser and a web server; shown by https and a padlock.
Encryption
Scrambling data with a key so only someone with the right key can read it.
Firewall
Hardware or software that checks incoming and outgoing traffic and blocks what breaks set rules.
Two-factor authentication
Logging in with two different types of proof, such as a password and a code sent to a phone.
Network
Two or more devices connected so they can share data and resources.
NIC
Network interface card: hardware that connects a device to a network.
IP address
An address that identifies a device on a network or the internet.
LAN
Local area network: covers one building or site.
WAN
Wide area network: covers a large area, joining many LANs.
Authentication
Proving a user is who they say they are.
One-time password
A code that works only once, made by a token.
Zero login
Authentication without typing, using biometrics and behaviour.
Anti-malware
Software that detects, quarantines and removes malicious software.

The explanation

Read it here, or open the study page below to go one step at a time with things to try.

8.3 Security of data

Hacking

Hacking is getting into a computer system without permission.

A hacker may steal data, delete or change data, or lock the system. This can lead to identity theft or fraud.

Prevention: firewalls, strong passwords and user IDs, two-factor authentication, keeping software up to date, and encryption so stolen data is unreadable.

!Watch out

Encryption does not stop hacking. It stops the hacker understanding the data they steal. Say this clearly in exam answers.

Phishing, smishing and vishing

Phishing: a fake email that looks like it is from a real company, such as a bank. A link takes the user to a fake website that steals their login or card details.

Smishing (SMS phishing): the same trick by text message. Example: 'Correos: your parcel is held, pay 1.99 EUR at this link.'

Vishing (voice phishing): the same trick by phone call or voicemail. The caller pretends to be the bank or the police.

Prevention: do not click links in unexpected messages; type the company's address yourself; check the sender's address; never give passwords or PINs by phone; use spam filters; report it.

e.g.Example
Try the toy. In the bank email, look for the red flags: The sender address is not the bank's own (security@n0rthgate-bank-alerts.net). It says 'Dear Valued Customer', not your name. It creates urgency: 'your account will be closed in 24 hours'. The link goes to a different website, not the bank's. It asks for a PIN and full card number, which banks never do. The School IT email also has a spelling mistake: 'Departmnet'.
?Why?

These attacks trick people, not computers. Spotting the red flags is the best defence, because the message itself contains no virus.

There is something to try for this step in the IGCSE library.

Pharming

Pharming: malicious code is installed on the user's computer or on a DNS server. It sends the user to a fake website even when they type the correct address.

The fake site looks real and collects login and bank details.

Prevention: anti-malware software that scans for pharming code; check the web address and the padlock (HTTPS) before typing details; check the website's digital certificate; do not open unknown attachments.

PhishingPharming
How the user reaches the fake siteClicks a link in an emailTypes the correct address but is redirected
Needs the user to actYes, must click the linkNo action needed after the code is installed
Where the trick isIn the messageIn code on the computer or DNS server
!Watch out

The key difference: in phishing the user clicks a link; in pharming the user types the real address and is still sent to the fake site.

Viruses and other malware

Malware means malicious software: any program written to cause harm.

A virus is a program that copies itself and attaches to other files. It can delete or damage data and make the computer crash or run slowly.

Other malware: worms spread across networks on their own. Trojan horses pretend to be useful software. Spyware secretly records what the user does.

Ransomware encrypts files and demands payment to unlock them. Adware shows unwanted adverts.

Prevention: anti-virus/anti-malware software, kept up to date, with regular scans. Do not open unknown attachments or download from untrusted sites. Keep backups so data can be restored.

?Why?

Anti-virus works by comparing files with a list of known viruses. New viruses appear every day, so an out-of-date list misses them.

Card fraud: shoulder surfing, card cloning and key logging

Card fraud means stealing card details to use someone else's money.

Shoulder surfing: watching someone type their PIN at an ATM or shop, either by looking over their shoulder, using binoculars or a hidden camera.

Card cloning (skimming): a device fitted over an ATM card slot copies the magnetic stripe. The criminal writes the data onto a blank card. Chip and contactless cards are harder to clone.

Key logging: software or a small device records every key pressed, including passwords and card numbers, and sends them to the criminal.

ThreatPrevention
Shoulder surfingCover the keypad with your hand. Stand close to the ATM. Use contactless or mobile payment so no PIN is typed. Be aware of who is around.
Card cloningCheck the ATM for loose or odd parts on the card slot. Use chip and PIN or contactless rather than the stripe. Check bank statements regularly.
Key loggingAnti-spyware software. Use drop-down menus or on-screen keyboards to enter parts of a password. Two-factor authentication. Change passwords often.
e.g.Example
Some banks ask for '3rd, 5th and 8th characters of your password' chosen from drop-down boxes. A key logger records no key presses, so it captures nothing useful.

Protection 1: user ID, password and two-factor authentication

A user ID says who you are. A password proves it. Only someone who knows both can log in.

A strong password is long (at least 8 characters, better 12+) and mixes upper case, lower case, digits and symbols. It is not a real word or your name or birthday.

Two-factor authentication (2FA) asks for two different types of proof: something you know (a password) and something you have (your phone) or are (a fingerprint).

Example: you type your password, then the bank sends a 6-digit code to your phone. A thief with only your password cannot log in.

?Why?

Passwords can be guessed, stolen by key loggers or phished. 2FA means a stolen password alone is not enough.

!Watch out

A password plus a security question is not 2FA. Both are 'something you know'.

Protection 2: biometrics

Biometrics identify a person by a unique body feature: fingerprint, face, iris or retina, voice or hand shape.

The feature is scanned and compared with a stored copy.

AdvantagesDisadvantages
Cannot be forgotten, unlike a passwordExpensive equipment
Very hard to copy or shareCan fail: a cut finger, a cold changes your voice, poor light for face scans
Fast to use, no typingPrivacy worries: stored body data is sensitive data
Unique to each personIf biometric data is stolen, you cannot change your fingerprint like a password

Protection 3: encryption, SSL and digital certificates

Encryption scrambles data using a key, so only someone with the right key can read it. Stolen encrypted data is useless to a thief.

SSL (Secure Sockets Layer) is a protocol (a set of rules) that encrypts data sent between a web browser and a web server. Today its newer version, TLS, does the same job.

When a site uses SSL, the address starts https:// and the browser shows a padlock.

A digital certificate is an electronic document that proves a website is who it says it is. It is issued by a trusted certificate authority and contains the owner's name, the public key, the issuer, a serial number and an expiry date.

e.g.Example
Paying for train tickets on renfe.com: 1. The browser asks the server for its digital certificate. 2. The browser checks the certificate is valid and issued by a trusted authority. 3. Browser and server agree an encryption key (the SSL/TLS handshake). 4. Card details are sent encrypted. A hacker who intercepts them sees only scrambled data.
?Why?

Encryption protects the data on the way. The certificate makes sure you are sending it to the real company, not a fake one.

Protection 4: firewalls

A firewall is software or hardware that sits between a computer (or network) and the internet. It checks all data coming in and going out.

It blocks traffic that does not meet set rules, such as data from blocked addresses or unknown programs trying to connect.

It can log traffic, warn the user about suspicious activity and block access to certain websites.

A firewall does not stop a user who chooses to open an infected attachment, and it does not remove viruses already on the computer.

!Watch out

A firewall is not anti-virus. A firewall controls traffic; anti-virus finds and removes infected files.

Putting it together: threat and protection

Each protection blocks a particular route. Match the protection to how the threat works.

Exam questions often describe a scenario and ask for the threat and the best protection. Ask two things: how did the criminal get in or trick the user? Which protection blocks exactly that route?

ThreatBest protection
HackingFirewall, strong passwords, 2FA, encryption (to make stolen data unreadable)
Phishing / smishing / vishingDo not click links or give details; spam filters; check sender
PharmingAnti-malware; check the URL, padlock and digital certificate
Viruses and malwareUp-to-date anti-virus/anti-malware; no unknown attachments; backups
Shoulder surfingCover the keypad; contactless payment
Card cloningChip and PIN or contactless; check the ATM; check statements
Key loggingAnti-spyware; drop-down password entry; 2FA
e.g.Example
Try the toy with each scenario. Scenario: 'Ana typed www.mybank.es correctly but the page asked for her full PIN.' Threat: pharming (correct address, still redirected). Defence: anti-malware to remove the redirect code; check the address, padlock and digital certificate.

There is something to try for this step in the IGCSE library.

4.2 Network issues and communication

Security of data transfer

Data on a network can be intercepted, changed or stolen. Networks also spread malware quickly.

Authentication means proving that a user is who they say they are, before they get access.

Common protections: user IDs and passwords, firewalls, encryption of data being sent, and anti-malware software.

Strong and weak passwords

A weak password is short or easy to guess: a name, a birthday, a word from the dictionary, `123456` or `password`.

A strong password is long and mixes upper-case letters, lower-case letters, numbers and symbols. It is not a real word and is not linked to the user.

Each extra character multiplies the number of possible passwords. So length matters most. Type passwords into the checker and watch the time to crack change.

e.g.Example
Assume an attacker's computer tries 10 billion guesses a second. 8 lower-case letters: 26^8 = about 209 billion options. Cracked in about 21 seconds. 8 characters from all 95 keyboard characters (including the space): 95^8 = about 6.6 × 10^15. About 8 days. 12 characters from all 95: 95^12 = about 5.4 × 10^23. About 1.7 million years.
!Watch out

A strong password is still unsafe if it is reused on many sites, written on a sticky note, or never changed after a data breach.

There is something to try for this step in the IGCSE library.

Passwords and biometrics

Passwords are the most common method. They are cheap and easy, but can be guessed, forgotten, seen by shoulder surfing or stolen by spyware.

Biometrics use a unique part of a person's body or behaviour: fingerprint, face, iris or retina, voice or handwriting.

BiometricAdvantageDisadvantage
FingerprintQuick and cheap; unique to each personDirty or cut fingers may not be recognised
Face recognitionNo contact neededLighting, glasses, beards or ageing can cause errors
Iris / retina scanVery accurate and very hard to fakeExpensive; retina scanning is intrusive
Voice recognitionWorks over the phone; no extra hardware on a phoneColds and background noise cause errors; can be recorded and replayed
?Why?

Biometrics are more secure than passwords because a body feature cannot be forgotten, shared or easily guessed.

Cards and tokens

A magnetic stripe card holds data such as a staff ID on its stripe. It is swiped to open doors. Cheap, but easy to copy and damaged by magnets.

A smart card has a chip that stores and processes data, often with an RFID antenna. It is harder to copy and can hold more data. Often used with a PIN.

A physical token is a small device that shows a one-time password (OTP). Some need the user's PIN first. Banks use them for online banking.

An electronic token is software, usually an app on a phone, that creates a one-time code or approves a log-in. Codes change every 30 to 60 seconds, so a stolen code is soon useless.

e.g.Example
Logging in to online banking: 1. Type user ID and password (something you know). 2. Open the bank's app, which shows a 6-digit code that changes every 30 seconds (something you have). 3. Type the code. Two different factors make it much harder for a hacker.
!Watch out

A token's code is a one-time password. Say why it helps: even if it is intercepted, it cannot be used again.

Zero login

Zero login is a way of authenticating without typing anything. The system recognises the user from biometrics and behaviour, such as how they hold the phone, how they type and where they usually are.

Advantage: very convenient, and nothing to forget.

Disadvantage: the system collects lots of personal data, users may not know they are being tracked, and it is harder to tell how secure it is.

Anti-malware

Malware is software designed to harm a computer or steal data, such as viruses, spyware and ransomware.

Anti-malware software (including anti-virus) scans files and emails, compares them with a database of known malware signatures, and watches for suspicious behaviour.

Infected files are quarantined (isolated so they cannot run) or deleted. The software must be updated regularly so it knows about new malware.

?Why?

On a network, one infected computer can infect all the others, so every device needs up-to-date anti-malware.

Electronic conferencing

Video conferencing uses webcams, microphones, speakers and screens so people in different places can see and hear each other live.

Audio conferencing uses only sound: a phone call with three or more people, or an internet call with no video. Participants often dial a number and type a PIN.

Web conferencing (webinars) runs in a browser or app. As well as video and audio, users can share screens, chat by text, use a whiteboard and vote.

Advantages (all types)Disadvantages (all types)
No travel, so saves time, money and fuelNeeds a reliable, fast internet connection; lag and dropped calls
Meetings can be set up at short noticeTime zones make scheduling hard for international meetings
People can join from anywhere, including when ill or abroadLess personal: body language is harder to read
Safer: no travel risksEquipment costs (webcams, headsets, software licences); security risk if calls are hacked
e.g.Example
Audio conferencing is cheaper and needs less bandwidth than video, but people cannot see slides or faces. Web conferencing lets a teacher share a presentation and run a poll, which audio-only cannot do.

Study it

Open the study page and go one step at a time.

The steps for this lesson

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